Effective Date: 2/17/2026.

Sugar Dolly Soap Company, LLC ships orders within the United States.

1. Processing Time

Orders are processed within:

3–5 business days
(excluding holidays and major launch periods)

During high-volume launches, processing times may be extended. Any delays will be communicated via the Website or email.

2. Shipping Methods

Shipping rates are calculated at checkout based on:

• Package weight

• Destination

• Carrier rates

We ship using reputable carriers such as USPS.

3. Shipping Address Accuracy

Customers are responsible for entering the correct shipping address.

If an incorrect address is provided:

• We are not responsible for lost or stolen packages.

• Additional shipping and order charges may apply for reshipment.

4. Delivery Times

Delivery times vary based on location and carrier.

We are not responsible for delays caused by:

• Weather

• Carrier disruptions

• Holidays

• Incorrect address information

5. International Shipping

At this time, we ship only within the United States.