Updated Date: 9/20/2026.

Sugar Dolly Soap Company, LLC ships orders within the United States.

1. Processing Time: Orders are processed within:

3–5 business days
(excluding holidays and major launch periods).

Please note, orders placed after operating hours and weekends will not be marked “fulfilled” until the start of the next operating day.

During high-volume launches, processing times may be extended. Any delays will be communicated via the Website or email.

2. Shipping Methods: Shipping rates are calculated at checkout based on:

• Package weight

• Destination

• Carrier rates

We ship using reputable carriers such as USPS.

3. Shipping Address Accuracy: Customers are responsible for entering the correct shipping address.

If an incorrect address is provided:

• We are not responsible for lost or stolen packages.

• Additional shipping and order charges may apply for reshipment.

4. Delivery Times: Delivery times vary based on location and carrier.

We are not responsible for delays caused by:

• Weather

• Carrier disruptions

• Holidays

• Incorrect address information

5. International Shipping: At this time, we ship only within the United States.